Whenever a popular online app announces a change in its fees or the services it provides for those fees, you will get a reaction from its subscribers, especially the long-term ones. The latest app to cause this kind of consternation is Ottera recording and transcription service that recently announced downgrades of the services it provides on two of its plans and increased the price of a monthly plan.
For free users, this means that they will no longer have access to all of their past transcriptions – only the last 25. For paying customers who are on the Otter’s Pro plan, the change will be almost as (or more) drastic: they will be downgraded. a monthly allowance of 6,000 minutes of transcribed audio at 1,200 minutes and a maximum of four hours of audio per conversation at 90 minutes.
This means that, for example, a journalist who uses Otter to track interviews and was able to do up to 100 one-hour interviews per month is now limited to 20. Or someone who uses Otter to record visits to the doctor or conversations with elderly people. loved ones will need to remember to start a new recording after 90 minutes.
To Otter’s credit, the company is trying to ease the pain of his paying customers – somewhat. While it increases its monthly fee from $12.99 to $16.99, its annual fee of $99.96 does not change. And if you subscribe to the annual Pro plan before September 26 (or if you’re already a subscriber), the next time you upgrade automatically, you’ll keep the old features for one more year.
And after that? Well, if you decide to stick with Otter, you’ll either have to accept the feature downgrade or pay for Otter’s business plan ($30 per month or $240 per year), which will still have the 6,000 minutes. per month / four hours per talk allowance, plus other features. Otherwise, you can find another service to use. But before describing some of the available alternatives, a few notes.
First, there are actually two types of transcription services: one that uses an AI engine and another that uses human transcriptionists. Although the use of AI to interpret and transcribe audio has improved dramatically in recent years, it is still less accurate – but considerably cheaper – than transcription by people. For this article, I’m looking at services that use AI transcription, although some offer both.
The quality of transcription provided by these apps can vary greatly, not only depending on the AI engine used by the app, but also your audio file. If there are a lot of voices speaking at the same time, if there’s a lot of background noise, if your speakers have accents unfamiliar to the AI, these factors can all contribute to degrading the accuracy of the transcription. A good idea is therefore to try a transcription service with a sample file to see how it performs.
And consider carefully which application could be the most profitable for you. If you only need to download an occasional file, it might be better to opt for a free version or one of the paid services. If you do regular downloads, a monthly or yearly subscription may work better for you.
Finally, if you’re an Otter subscriber and transcriptions are an important part of your personal, creative, or professional life, it’s worth considering if one of them works better for you or if you should just get away with it. hold on to Otter, at least for now. .
Temi is a basic transcription service that offers features such as the ability to review and edit your transcriptions, slow down proofreading, and export your files to text (Microsoft Word, PDF) or captioned (SRT) files. , MTB). Its mobile apps for Android and iOS let you record audio; you can then choose to transcribe it for 25 cents per audio minute or upload your own recordings for the same price. New users get the first 45 minutes free. (It is also folded in Rounda service that offers manual transcriptions and other services.)
MeetGeek calls itself “an AI meeting assistant”. In other words, it focuses on transcribing meetings (although it can be used for other audio files). It has a free version that lets you create transcriptions from audio and video sources – you can record five hours of audio per month and keep a month’s worth. For $19/month or $180/year, a Pro version gets you 20 hours of audio per month and three months of transcript retention. There are also Business and Enterprise versions. New users get a 14-day trial of the Business plan, which costs $39 per month or $372 per year, and gives you 40 hours of audio per month and six months of recording retention.
Trint’s website makes it clear that it’s pushing its AI transcription services toward creative users who will take the transcription material and “effortlessly shape the transcriptions into high-impact content for blogs, social media, podcasts and more.” Again”. According to Trint, it can transcribe in 32 different languages and translate completed transcriptions into 54 languages. The Starter plan ($60/month or $576/year) lets you transcribe up to seven files per month, capture audio from Zoom and its iPhone app (it doesn’t have an app Android), edit and share transcripts and translate text into 54 languages. The Advanced plan ($70/month or $720/year) adds unlimited transcription and allows up to 15 users to edit simultaneously. A seven-day free trial lets you try out the advanced plan.
Sonix offers machine translations in 35 languages. It includes the usual ability to edit its transcriptions, a word-by-word timestamp, and the ability to download transcriptions from other programs and stitch them together with new ones. You can export your transcripts in DOCX, TXT and PDF formats and export subtitles in SRT and VTT formats. It starts with a standard pay-as-you-go plan that costs $10 per audio hour (prorated to the nearest minute), and you get 10GB of file storage for 90 days. There’s also a Premium subscription plan ($5 per audio hour plus $22/month or $198/year) which adds a number of features and 50GB of storage. New users get 30 minutes of free transcription.
Scribie primarily offers manual transcription services, but it also offers simple AI-powered transcription for 10 cents a word with a $1 minimum per file. For this, you have an online editor, a speaker tracker and the option to download it as a Word document or an SRT / VTT subtitle file.
While MeetGeek focuses on meeting transcripts, Alice markets itself as a transcription service for journalists. The other services store your transcriptions (some with time limits, some without) and allow you to edit them online, but Alice does not; instead, it sends the audio file and transcript to your email address and adds it to your Google Drive. Alice pays: $9.99 for one or two hours of audio, $4.99 per hour for 20 hours, or $2.99 per hour for 100 hours. You get the first 60 minutes free and can use it with an iOS app or the web; there is no Android app.
Correction on August 24, 2022, 1:30 p.m. EET: An earlier version of this story stated that if you subscribe to Otter’s annual Pro plan before September 22, the next time you automatically upgrade, you’ll keep the old features for one more year. The actual date you need to register is September 26. We regret the error.
Updated August 25, 2022, 12:05 p.m. ET: This article was originally published on August 24, 2022 and has been updated to add information about Otter’s business plan and the Alice app.